Privacy & Data Protection

Privacy Policy Rojak99 — Your Personal Data Protection

At rojak99, player privacy is more than a legal obligation — it is a responsibility we take seriously. This policy transparently explains how we collect, use, store, and protect your personal information.

Last Updated: 1 January 2026
Commitment Privacy Protection Rojak99

Six core principles that guide how rojak99 handles your personal data — with full transparency and the latest data protection technology.

256-Bit SSL Encryption

All data transmitted between your device and rojak99 servers is protected with 256-bit SSL encryption — the same level of security used by Malaysia's major banks.

Data Not Sold

Rojak99 never sells, rents, or trades players' personal data to any third party for marketing purposes without your consent.

Secure Data Storage

Player data is stored on servers protected by enterprise-grade firewalls, with access restricted to authorised personnel only.

Your Data Controls

Players have the right to access, correct, or request deletion of their personal data at any time by contacting the rojak99 support team.

No Sharing Without Consent

Your information is only shared with third parties in very limited circumstances — when required by law or to process your payments.

Your Communication Preferences

You may opt out of receiving marketing communications from rojak99 at any time through your account settings or by contacting our customer support.

01 Introduction

Rojak99 ("we", "Platform", or "rojak99") respects the privacy of every individual who uses our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the rojak99.fun website and our mobile app.

By registering for or using the rojak99 platform, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, we ask that you discontinue use of our platform.

This policy is formulated in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best standards in digital user data protection.

Note: This Privacy Policy is to be read together with the rojak99 Terms and Conditions. Any conflict between the two documents will be resolved in accordance with the interpretation that best protects the interests of the player.

02 Personal Data We Collect

We collect various types of personal information depending on how you interact with the rojak99 platform. The following are the categories of data we collect:

Data Category Example Information Primary Purpose
Identity Information Full name, date of birth, identity card number KYC verification & account eligibility
Contact Information Phone number, email address, residential address Account communications & customer support
Financial Information Bank account number, bank name, transaction records Deposit & withdrawal processing
Technical Data IP address, device type, web browser, operating system Account security & fraud detection
Usage Data Game history, betting records, login logs Responsible gambling monitoring
Optional Data Preferred language, display settings, notification preferences Enhanced user experience

We only collect data that is strictly necessary for the stated purposes. Any data that is no longer required will be deleted in accordance with our data retention schedule.

03 How We Use Your Personal Data

The personal information we collect is used for the following purposes:

  • Account Management: Creating and maintaining player accounts, processing registrations, and managing your profile information.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
  • Identity Verification (KYC): Verifying player identities to comply with legal requirements and prevent fraud.
  • Customer Support: Responding to enquiries, resolving complaints, and providing technical assistance when needed.
  • Platform Security: Detecting and preventing fraudulent activity, hacking, and other security threats.
  • Marketing Communications: Sending information about promotions, bonuses, and platform updates — only with your consent.
  • Responsible Gambling: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance.
  • Legal Compliance: Fulfilling legal obligations, tax reporting, and requests from relevant authorities.

Minimum Use Principle: We only use your data for the purposes stated at the time of collection. You will be notified in advance of any material new use.

04 Personal Data Processing Basis

Rojak99 processes your personal data on the following lawful bases:

  • Contractual Agreement: Data processing is required to fulfil the service contract between you and rojak99, including account management and payment processing.
  • Legal Obligations: Some data is processed to meet Malaysian legal requirements, including the PDPA 2010, anti-money laundering (AML) regulations, and KYC requirements.
  • Legal Basis: We process certain data on the basis of legitimate business interests, such as fraud prevention and platform security enhancement.
  • Consent: For marketing communications and certain preference-based purposes, we rely on your explicit consent, which may be withdrawn at any time.

05 Data Sharing With Third Parties

Rojak99 does not sell or rent your personal data to any party. However, we may share your information with the following parties under strictly limited circumstances:

  • Payment Service Providers: Required financial data is shared with approved payment gateway providers to process your deposits and withdrawals.
  • KYC Service Providers: Identity information is shared with trusted identity verification partners for account verification purposes.
  • Technology Infrastructure Providers: Cloud computing and hosting service providers that support the operations of the rojak99 platform.
  • Legal Authorities: When required by law, court order, or a lawful request from a law enforcement agency.
  • Business Transfer: In the event of a business merger or acquisition, data may be transferred with prior notice to players.

All third parties working with rojak99 are bound by strict data protection agreements and are not permitted to use your data for their own purposes.

06 Cookies & Tracking Technologies

Rojak99 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following types of cookies are used:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and account security. These cookies cannot be disabled.
  • Performance Cookies: Gathering information on how players use the platform to help us improve our services.
  • Functional Cookies: Saving your preferences such as language, display settings, and login details for your convenience.
  • Marketing Cookies: Used to deliver more relevant advertisements — only active with your consent.

Cookie Controls: You may manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the platform.

07 Data Storage & Information Security

Your personal data security is the top priority at rojak99. We implement multiple layers of technical and organisational security measures to protect your information:

  • Data encryption in transit using TLS 1.3 and SSL 256-bit protocols.
  • Data encryption at rest on servers using the AES-256 algorithm.
  • Role-based access control — only authorised staff may access player data.
  • Regular independent security audits to identify and address vulnerabilities.
  • An intrusion detection system (IDS) that monitors suspicious activity in real time.
  • Two-factor authentication (2FA) for access to rojak99 internal systems.

Your personal data is retained for as long as your account is active or as required for service purposes. Following account closure, data is retained for the minimum period required under Malaysian law before being securely deleted.

Incident Response: In the event of a data breach affecting your personal information, rojak99 is committed to notifying you within 72 hours of the incident being identified.

08 Your Rights Over Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

Right of Access

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request corrections to inaccurate or incomplete data through your account settings.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal obligations.

Right to Restriction

You may request a restriction on the processing of your data under certain circumstances provided by law.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, without conditions.

To exercise any of the above rights, please contact the rojak99 customer support team. We will process your request within 30 business days.

09 Children's Privacy

Rojak99 is an adult entertainment platform open only to individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

If we become aware that a child's personal data has been collected without valid consent, we will take immediate steps to delete that data and close the associated account. If you believe a child has registered on our platform, please contact our support team immediately.

10 Links to Third-Party Websites

The rojak99 platform may contain links to third-party websites or services. This Privacy Policy applies to the rojak99 platform only. We are not responsible for the privacy practices or content of any third-party websites you visit through those links.

We encourage you to read the privacy policy of every website you visit, especially before providing any personal information.

11 Amendments to the Privacy Policy

Rojak99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant reasons.

Any material changes to this Privacy Policy will be communicated to you via a prominent notice on the platform or by email to your registered address within a reasonable period before the changes take effect. Continued use of the platform following such notice constitutes your acceptance of the updated policy.

Recommendation: We encourage you to review this page regularly to ensure you are always informed about how we protect your personal information.

12 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the rojak99 Data Protection Officer (DPO) team is ready to assist you.

You may contact the rojak99 customer support team via 24/7 live chat on our platform or by sending your enquiry to the support email address listed in the footer of this website. We are committed to responding to all privacy-related enquiries within 3 business days.

For formal complaints regarding personal data protection in Malaysia, you may also contact the Department of Personal Data Protection (JPDP) Malaysia through their official channels.

Safe & Trusted

Your Data is Safe With Rojak99 — Register with Confidence

Enjoy a safe and exciting online entertainment experience. Register a free account today and discover a platform that truly puts player security first.

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